1 in 5 work hours disappears into fixing miscommunication. And more than half of employees say unclear writing slows projects down.

If you’re in HR, you already know what that really means. Wasted time, people getting frustrated, and teams losing patience with each other. Good employees thinking that maybe this isn’t the place for them.

Ana, from São Paulo, is a good example. She emailed Max in Munich. She wrote: “Quick question.” Twelve replies later, they finally agree on what to do. Multiply that across every project, every time zone, every team, and you see the hidden cost HR is left to manage: wasted energy, frayed patience, and employees who feel like they don’t belong. That’s the hidden drain HR ends up patching with engagement surveys and retention plans.

Language training gives employees the confidence to write effective emails, speak up without hesitation, and stop the endless cycles of clarification. Add intercultural training, and the small but critical moments start to click: when silence actually signals disagreement, when a “yes” really means “maybe,” when trust grows instead of frays.

For HR leaders, this isn’t an optional perk. It’s a way to keep people engaged, reduce turnover, and create workplaces where global teams actually feel like one.

At Learnship, we work with HR leaders who want to turn communication into connection. Let’s talk if that’s a challenge on your desk right now.