Rafaella Ruiz — Media Production & Creative Operations
Media Production & Creative Operations

I make content that works. From scripting to delivery, and somehow on time.

(The process may contain high levels of sarcasm.)

I build systems and do the work. Video editing, workflow design, capacity planning, stakeholder coordination, 2D animation. The whole range. Four languages, French in progress. One functioning nervous system. Debatable.

What I do

Systems thinking with actual production skills.

I work in four languages. I built systems people actually use. I turned constraints into a brand style instead of fighting them.

01

Creative operations

Intake systems, template libraries, production tracking, capacity planning. The infrastructure that lets a team move without mass panic at every deadline.

(The wheel reinvention problem is more expensive than people think.)

02

Media production

Video editing in Premiere Pro, 2D animation in After Effects, graphic design in Illustrator and InDesign. End-to-end, including the part where the render crashes at 11:47pm.

03

Content strategy

LinkedIn programs, editorial calendars, AI-assisted workflows, analytics-led optimization, performance tracking. Content that works across four languages and three time zones.

(No hashtags. The algorithm reads actual text now.)

04

Project management

Stakeholder coordination across Marketing, Sales, Customer Success, and Learning simultaneously. Notion systems, status reporting, timelines that hold. No casualties.

(10+ concurrent stakeholders. All still standing.)

Track record

What happens when systems thinking meets production skills.

And a lot of coffee. Survived multiple laptop-throwing incidents. Still standing.

45–65%
Cycle reduction

Workflow redesign, standardized briefs, and production tracking at Learnship Networks. Average video turnaround cut from 3 weeks to 1 week.

98%
On-time delivery

Across 10+ concurrent stakeholders in Marketing, Sales, Customer Success, and Learning. Simultaneously.

8,000+
Hours archived

Managed archiving operations for Brazil's largest Indigenous audiovisual archive, including 13,750+ photos spanning 30+ years.

15%
LinkedIn CTR

vs. ~2% B2B benchmark. 17% engagement, 63 posts over 12 months. AI-assisted workflows, zero paid budget.

How I work

Five principles that keep projects moving.

Stops "just one more round of feedback" from turning into six.

01

Start with a standardized brief

No guessing what stakeholders want. Clear inputs lead to faster outputs. Every time, without exception.

02

Consolidate feedback into one review round

No one surprised at the end. One decision-maker, one timeline. No endless revision loops before a single frame gets changed.

03

Make progress visible

Public trackers so everyone knows what's in flight, what's next, and who's waiting on what. No more "hey, just checking in" messages.

04

Build once, reuse forever

Template libraries for intros, outros, transitions, and social. One good decision made once.

05

Work with constraints, not against them

Stock footage and animation aren't compromises. They're the reason we stay on time. Limitations, used well, become a brand style.

Good fit, bad fit

Honest about both. Saves everyone 45 minutes.

Don't ask me to
  • Design UI/UX for apps or interfaces
    Presentations and content, yes. Product interfaces, no.
  • Handle live event or broadcast production
    Post-production and content workflows, not live technical direction.
  • Work in 3D design or rendering
    Motion design and 2D animation, yes. Three dimensions, no.
Do ask me to
  • Graphic and motion design that delivers on time
    Operational systems included.
  • Video editing with workflow intelligence
    I understand capacity planning, not just timelines.
  • Lead creative ops and execute the work
    Not just manage. Make the thing.
Capabilities

What I bring to creative teams.

Tools and skills that have actually been used under pressure, not just listed on a CV.

Creative operations

Workflows & systems

Workflow design, intake systems, production tracking, capacity planning, template libraries, process documentation.

Media production

Video, motion, design

Video editing (Premiere Pro), 2D animation (After Effects), graphic design (Illustrator, InDesign), scriptwriting, multilingual content.

Project management

Coordination at scale

Stakeholder coordination, timeline management, cross-functional collaboration, Notion systems, status reporting.

Content strategy

Programs & analytics

LinkedIn programs, analytics-led optimization, AI-assisted workflows (Claude, ChatGPT, Perplexity, Gemini), editorial calendars, performance tracking.

Beyond client work

Three automation systems I built and run.

A job evaluator that triages 30 ads a week. A content program that ran 5–7x B2B benchmark. A video pipeline that runs itself. What I built them with, and what I'd do differently.

automation.rafaellaruiz.com
Selected work

Projects that survived client feedback and at least one render crash.

Learnship Networks · Aug 2024 – Sep 2025

LinkedIn Content Program

The challenge

Build a sustainable LinkedIn publishing program with no budget, no additional headcount, and no existing strategy. From scratch.

The solution

Dual-audience strategy (students on Tuesday, leadership on Thursday). AI-assisted workflows via Claude, ChatGPT, Perplexity, Gemini, and Firefly. Notion tracking system and Adobe Creative Suite template library running at a consistent 2x/week cadence.

What made it work

Tracking from week one, not after the fact. Every post, every format logged. Templates that kept production moving without ironing out the personality.

15%
avg CTR
(vs ~2% benchmark)
17%
avg engagement
(vs ~2% benchmark)
98%
on-time
publishing
$0
paid
budget
Learnship Networks · 2022 – 2024

Video Production System Redesign

The challenge

3-week turnaround times caused by unclear process, no brief standardization, extended ideation phases, and zero project visibility across 10+ stakeholders and 4 departments.

The solution

Standardized brief template, consolidated review rounds with a designated decision-maker, public Notion tracker, template library (intros, outros, transitions), and animation and stock templates to work around 100% remote constraints.

What made it work

3 weeks down to 1. 98% on-time delivery across a 2–3x jump in request volume, same team. No original footage stopped being a constraint and became the visual style.

67%
faster
turnaround
98%
on-time
delivery
2–3×
request volume,
same team
10+
concurrent
stakeholders
Vídeo nas Aldeias · 2013 – 2018

Indigenous Audiovisual Archive

The challenge

8,000+ hours of footage and 13,750+ photos scattered across physical media with no organization, no metadata system, no searchability, and a real risk of cultural loss across 20+ Indigenous languages.

The solution

Built a full metadata taxonomy (date, location with Indigenous place names, tribal attribution, workshop, camera type, subject categories), designed a digitization workflow, implemented an access and permissions system, and created a VOD distribution pipeline.

What made it work

Metadata system covering 20+ Indigenous peoples. Fully searchable archive across 8,000+ hours and 13,750+ photos. VOD assets and distribution pipeline delivered for 77 films on time and to platform spec.

8,000+
hours
cataloged
13,750+
photos
safeguarded
77
films delivered
for VOD
20+
Indigenous
peoples
Want to see what the work actually looks like? Twelve years across formats, clients, languages. One place.
Full portfolio
What colleagues say

Unsponsored opinions.

"

What truly sets Rafaella apart is her rare combination of creativity and exceptional organizational skills. She brings structure to ambiguity, organizes complexity efficiently, and consistently delivers visually compelling outcomes. Rafaella is driven, highly motivated, and I see her succeeding across a wide range of roles, both within her current area of expertise and in new professional territories.

Irena Jorgensen
Chief Learning Officer
"

She has a natural ability to lead with empathy, clarity and trust, ensuring people feel supported and motivated. Rafaella brings structure, a strong sense of ownership, and a high quality mindset to everything she does, while remaining open to feedback and collaboration.

Jasmin Ashraf Zadeh
Global Head of People Operations
"

Rafaella's fast thinking and technical prowess in video editing is unparalleled, and her ability to communicate effectively sets her apart. She seamlessly interacts with cross-functional teams and engages with customers to collaboratively create impactful product videos and case studies.

Florian Poidevin
Senior Marketing Operations Specialist
Let's talk

Need someone who can plan the thing AND make the thing?

Then we're probably a good match. Drop a line.

hello@rafaellaruiz.com